ePACT for Youth Activities
The City of Los Angeles Department of Recreation and Parks is proud to announce our partnership with the ePACT Network.
ePACT is a health and safety software solution we use to collect medical and emergency contact information, replacing paper registration forms. It will also ensure we have a way to communicate with you in the event of an unexpected situation by sending texts to patrons to those who provide their mobile numbers.
Why are we using ePACT?
- To save you time - With ePACT, you only need to complete your child's information once, and then verify it is still correct for additional programs and subsequent years.
- Improved privacy and security - Eliminating paper forms ensures that your key information is safe and secure. ePACT maintains the same levels of security as online banking, and limits access only to the administrators we assign for enhanced privacy.
- Better support - ePACT makes it easy for your to share comprehensive health and emergency contact details, so we can provide the best support to your child. PLus, you can update this anytime, and we will automatically receive those new details.
- Timely communication - Families have the ability to add in verified home and cell phone numbers as well as additional preferred emails. With these added communication types, families will receive updated communications from programs via text, phone calls, and emails regarding inclement weather updates, program closures, late pickups from field trips, and more.
- Emergency contacts and approved pickups - You will be able to add emergency contacts and the names of those who may - and may not - pick up your children at any time for camp activities. They will be invited to create their own ePACT accoutns if they wish, but it is not mandatory.
Sharing Your Emergency Information
Reconfirming Emergency Information
How Do I Use ePACT?
Receive a request
- Your organization will send you a request for each child participating in their program for this year or season.
- Click on Complete Request to get started.
Create an account
- Add your name and choose a password that is at least 10 characters long and includes a number or special character.
- Accept our Terms of Use and now you're ready to go!
Getting Started
- Read the instructions carefully.
- Click on Getting Started.
Follow the Steps
- Answer questions on each step. Those with an * are required.
- Ensure all the steps have a checkmark.
Add Additional Documents
- You can upload additional documents like immunization records, custody orders or one of your organization's custom sheets like Medication Administraton forms.
Add your initials and signature
- Add your initials to each waiver (or agree by checkbox) and add your signature.
- Click on the Share button to complete the process!
Frequently Asked Questions
ePACT deals with very sensitive and confidential information, therefore the privacy and security of this data is our number one priority. The security of ePACT is modeled after the security standards required for online banks, and in some cases ePACT exceeds those standards. As a company, ePACT is also FOIPPA (Freedom of Information and Protection of Privacy Act), PIPEDA (Personal Information Protection and Electronic Documents Act) and HIPAA (Health Insurance Portability & Accountability Act) compliant.
Families always own their account and the information in it, so you are always in control of the organizations and emergency contacts that you share your information with. ePACT will never sell a user’s information, access or use account holder data for promotional purposes, or share it without the user’s permission.
If you'd like to read more, check out ePACT's Security and Privacy Policy.
- After you register for a program on LAParks.org or using the LA Parks mobile app, you'll receive an email invite from ePACT to create an account or share your household's information.
- Click 'Complete Request' to create a free account, or log-in if you already have an existing ePACT account.
- Enter the required information, like medical conditions, and share itw ith your organization so that program staff have access.
No. If you’ve already signed up for ePACT through the Recreation and Parks, you do not need create a new account. However, you are responsible for maintaining two things moving forward:
- Your child's current medical information. You will be prompted once a year to validate their existing information within ePACT; changes can also be made at any time during the year if information changes.
- Your contact information. If this information changes at any time, you can update it in one place, and it will automatically be updated across all programs.
If your child is currently enrolled in an activity and did not receive an invitation email, please:
- First, check your junk or spam folder.
- Second, contact ePACT at:
- Email: help@epactnetwork.com
- Phone: 1 (855) 773-7228 and choose extension 2.
Organizations use ePACT to collect the same information that they previously collected on paper forms. This ranges from medical information, like allergies, health conditions and medications, to contact details for guardians and emergency contacts.
It is only accessible by our administrative team and the camp provider for your specific program. Once the program ends, access is revoked.
ePACT provides organizations with different administrator privileges to protect information and enhance privacy. For example, front line staff, supervisors and administrators can be assigned to view records for all members or just the ones they are responsible for (e.g. a camp manager can only see the campers for a specific session or location).
Have questions or feedback? Please contact help@epactnetwork.com or call 1-855-773-7228 ext. 1 to speak with ePACT’s Customer Success team. Additionally, visit the ePACT Help Center here.